Legal

Privacy Policy

Last updated: 12 November 2026

Draft for legal review. This text has not yet been reviewed by a lawyer.

Who we are

This website is operated by HotelPulse LLC, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States ("HotelPulse", "we", "us"). You can reach us at contact@hotelpulseos.com or +1 908 456 4133.

This policy covers this website only. Use of the HotelPulse software by hotels and their guests is covered by the agreement between HotelPulse and each hotel.

Information we collect

• Demo requests: your name, work email, phone number, hotel or company name, number of rooms, and any message you write.
• Document downloads: your name, email and phone number, and which document you asked for.
• Technical records: our hosting provider keeps standard server logs, such as IP address, browser type and the pages requested, for security and troubleshooting.

How we use it

• To reply to your request and arrange a demo.
• To send you the document you asked for and follow up about HotelPulse.
• To keep the website secure and working.

We do not sell your personal information.

Cookies and tracking

This website does not use advertising or analytics cookies. It stores one small preference in your browser, your choice of light or dark mode, so the site looks the same on your next visit. It stays on your device and is not sent to us.

Who we share it with

Form submissions are delivered to us by email through our hosting and email providers, who process the information on our behalf. We may disclose information where the law requires it.

How long we keep it

We keep enquiry details for as long as needed to respond and to maintain our business relationship with you, and delete them when they are no longer needed or when you ask us to.

Your choices

You can ask us to show you, correct or delete the information we hold about you, or to stop contacting you, by writing to contact@hotelpulseos.com. Depending on where you live, you may have further rights under laws such as the GDPR or the CCPA; we will honour valid requests.

Children

This website is intended for businesses and is not directed at children.

Changes

We may update this policy. The date at the top shows when it was last changed.